Privacy Policy
AMOMLU - Privacy Policy
At AMOMLU, we highly value the privacy and data security of every user and customer. This Privacy Policy clearly explains how we collect, use, store, protect and disclose your personal information when you visit our official website, place orders, and use our brand services. This policy applies to all users of the AMOMLU official website, products and related service channels. By accessing and using our website, you agree to the data practices described in this policy.
Information We Collect
We only collect necessary user information to provide better purchasing experience and after-sales services. The personal data we collect includes:
• Personal Identification Information: Name, email address, contact phone number, shipping address, and payment-related verification information submitted during account registration and order placement.
• Order & Transaction Data: Purchased products, order records, consumption habits, order notes, and after-sales service history.
• Website Access Data: IP address, browser type, device information, access time, browsing pages, and operation behavior data collected through official website access.
• User Feedback Information: Messages, consultation content, feedback records and interaction information you send to our customer support team.
How We Use Your Information
All collected user information is only used for standardized service operation and will not be abused. We use your data for the following purposes:
• Process, confirm, ship and follow up your orders to ensure smooth order completion
• Provide after-sales support, warranty service, return and exchange processing
• Verify user identity and ensure account security
• Send order updates, logistics notifications, service reminders and official announcements
• Optimize website functions, product experience and service quality based on user behavior data
• Reply to user consultation, feedback and problem solving
• Comply with legal obligations and official regulatory requirements
Data Storage & Protection
AMOMLU adopts industry-standard data encryption technology and secure server storage to protect your personal information from unauthorized access, leakage, tampering and loss. We establish standardized data management mechanisms and access authority restrictions to ensure the safety and confidentiality of user data.
We will only retain your personal information within the necessary service cycle and legal validity period. When the data is no longer needed for service support and legal compliance, we will safely delete or anonymize the user data.
Information Sharing & Disclosure
AMOMLU will never sell, rent or commercially transfer your personal information to third parties without your explicit consent. We only share necessary user data in the following legitimate scenarios:
• Service Partner Authorization: Necessary shipping information will be shared with logistics providers and delivery agencies only for order delivery purposes.
• Legal Requirements: Disclose user information in accordance with national laws, regulations, judicial procedures or official government requirements.
• Brand Business Transfer: In case of brand merger, acquisition or asset transfer, user data may be transferred as part of business assets, and continuous privacy protection will be guaranteed.
Cookies & Tracking Technology
Our official website uses Cookies and similar tracking technologies to record user browsing preferences, optimize page loading speed, and improve user access experience. These technologies help us remember user access habits, reduce repeated operation steps, and analyze website operation effects.
You can manage or disable Cookies functions through your browser settings at any time. Disabling partial Cookies may affect the fluency of website browsing and partial functional experience, but will not affect basic order query and customer service functions.
User Rights
All users have the following legal rights to personal data:
• The right to query, view and obtain your personal data records
• The right to correct inaccurate or incomplete personal information
• The right to apply for deletion of your personal data
• The right to withdraw data authorization and refuse subsequent data collection
• The right to restrict or object to partial data usage scenarios
If you need to exercise your personal data rights, please contact our official support email for application and verification.
Minors Privacy Protection
AMOMLU attaches great importance to the privacy protection of minors. If you are a minor under the age of 18, please browse and use our website and services under the supervision and guidance of your parents or guardians. We will not actively collect personal information from minors without parental consent. If we accidentally obtain minor user data, we will delete it immediately after verification.
Third-Party Links
The AMOMLU official website may contain third-party platform links, including social media pages, cooperative evaluation platforms and other external websites. This Privacy Policy is only applicable to AMOMLU official services, not to third-party websites. We are not responsible for the privacy protection rules and data management mechanisms of third-party platforms. Please check the independent privacy policy of external links by yourself.
Policy Updates
We reserve the right to update and adjust this Privacy Policy irregularly according to business development and legal requirement changes. The updated policy will be published on the official website page, and the revised content will take effect immediately after publication. Continued use of our website and services after policy update means your recognition and acceptance of the latest terms.
Contact Us
If you have any questions, disputes or application demands regarding this Privacy Policy and your personal data protection, please contact our official customer support team. We will reply and process your application within 1–3 working days.
Support Email: support@amomlu.com
AMOMLU always adheres to the principle of user privacy priority and strictly protects the data security of every global customer.