Shipping
AMOMLU - Shipping & Delivery Policy
At AMOMLU, we are committed to delivering safe, reliable, and fast shipping services to customers worldwide. To ensure a transparent and pleasant shopping experience, we have sorted out our official shipping policy, including delivery coverage, processing time, shipping methods, order tracking and related instructions for all NoseRelief products and accessories.
Order Processing Time
All orders are processed and inspected within 24–48 business hours after payment confirmation. Our team will conduct strict quality checks and package sorting before shipment. Orders placed on weekends, public holidays or during peak promotion seasons will be processed sequentially on the next working day to ensure product integrity and delivery accuracy.
Shipping Coverage & Methods
AMONLU provides global shipping services, covering most countries and regions around the world, including North America, Europe, Asia, Oceania and more. We cooperate with reliable international logistics providers to offer stable and traceable delivery solutions.
• Standard Shipping: Cost-effective logistics solution for daily orders, suitable for most regions, with stable transit and complete tracking service.
• Expedited Shipping: Priority processing and fast air delivery for urgent orders, shortening overall delivery time for customers with urgent usage needs.
Available shipping methods vary by destination region. The optional shipping options and corresponding fees will be automatically displayed at checkout for your selection.
Estimated Delivery Time
The overall delivery time depends on processing period, logistics type and destination location. The estimated transit time is for reference only, excluding unexpected delays caused by customs clearance, weather, regional logistics suspension and other force majeure factors.
• Standard Shipping: 7–12 business days
• Expedited Shipping: 3–7 business days
Shipping Fees
Shipping fees are calculated based on product weight, package size, destination and selected shipping method. The exact shipping cost will be clearly displayed on the checkout page before order payment, with no hidden charges. We regularly launch free shipping promotions for specific regions and order amounts, please refer to the latest official activity rules.
Order Tracking
Once your order is shipped, you will receive an official shipping confirmation email containing a unique tracking number and tracking link. You can check the real-time logistics status, transit progress and delivery update of your package online at any time. If the tracking information is not updated in time, please wait patiently for logistics scanning or contact our customer support for inquiry.
Customs & Import Duties
For international orders, local import duties, taxes and customs clearance fees may apply according to the tariff policies of the destination country. These additional charges are the responsibility of the recipient. AMOMLU cannot predict or control local tax regulations and will not bear any generated import fees. All products are legally declared in strict accordance with international logistics standards to ensure smooth customs clearance.
Shipping Restrictions
To comply with international logistics and safety regulations, we do not support delivery to remote restricted areas, embargoed countries or regions prohibited by international trade policies. If your delivery address is unavailable for shipping, our customer team will contact you in a timely manner to adjust your order or arrange a full refund.
Undeliverable & Returned Packages
If the package fails to be delivered and is returned due to incorrect address information, recipient rejection, long-term unclaimed or personal reasons, the secondary shipping fee generated by re-delivery shall be borne by the customer. Please confirm the detailed and accurate delivery address, contact information and recipient name before placing an order to avoid delivery failure.
Shipping Issues & Support
If your package is delayed, lost, damaged or abnormal in logistics during transit, please feel free to contact our official customer support team in time. We will verify the logistics situation for you as soon as possible and provide reasonable solutions including supplementary delivery, compensation or refund according to the actual situation.
Support Email: support@amomlu.com
AMOMLU adheres to standardized logistics management, and strives to deliver every safe and warm baby care product to customers efficiently and completely.